For domestic orders  please allow 2-3 days for your order to process and 5-7 business days for your order to ship. At this time we cannot give an estimated delivery date for all international orders due to COVID-19.

Pre-Order items are items that have not yet been released but are available to purchase. The estimated ship date, if available, will be located on the product page. As soon as your item has been released and is ready to be sent, you'll receive an email with the estimated delivery date.

We are unable to cancel or make any changes to Pre-order items after they have been purchased. All sales are final, no exceptions will be made.

ALL SALES ARE FINAL. We cannot cancel or modify a shipment. In the case of damaged or incorrect goods received, please contact Customer Service immediately to review and resolve.

Once your order ships you will receive an email with the tracking information. Please be sure to double check all information, including email, before checking out to ensure a quick shipping process.

Shipping addresses cannot be changed once orders are processed in our system. Please be sure to double check all information before checking out to ensure a quick shipping process. If you notice an error, please contact customer service immediately so we can try to fix any errors.

To receive news and information on releases, restocks and more we recommend signing up for our newsletter and following our socials.

Please reach out to customer service cs@drakerelated.com for any further questions.